{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free delivery across Australia on orders of AUD 100 or more; a flat AUD 27.5 delivery charge applies below that. Orders are handled in 24 to 48 hours and delivered in 5 to 7 days.",
    "content": "DELIVERY & SHIPPING INFORMATION We are glad to bring our customers exceptional value and service. OUR CURRENT SHIPPING TIMES Shipping time varies by location. Australia 5-7 days * (This doesn’t include our 24-48 hour order handling & processing time) OUR DELIVERY PARTNERS TRACKING INFORMATION You will receive an email with a tracking number once your order is shipped. For logistical reasons, items in the same purchase may be sent in separate packages. If you have any other questions, please contact us and we will do our best to assist.",
    "url": "https://steeledging.au/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "This shop accepts change-of-mind returns for 15 days from purchase under its own published policy: original packaging, proof of purchase, refund processed 24 to 48 hours after the return arrives. The consumer guarantees of the Australian Consumer Law for faulty or misdescribed goods apply to everything sold here and are unaffected.",
    "content": "Refunds & Returns Policy Thank you for shopping on our website - if you are not 100% satisfied with your purchase, we're here to help. Customer Support Customer Support is available 24/7 at theteam@steeledging.au We do our very best to respond to support emails within 24 hours. Order Cancellation All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours as most orders are shipped within 24 hours of ordering A 12.5% service and processing fee applies on all cancellations. Once the packaging and shipping process has started, it can no longer be cancelled (please refer to the Returns Policy below) Returns Policy Our products can be returned within 15 days of the original purchase of the product. A non-refundable dollar amount of $39 per order ( which covers the initial product packing & handling fee ) is applicable and items must be shipped back to the original warehouse your package was sent from ( at the cost of the purchaser ) if the purchaser is returning for the following reasons: Better price found Changed mind Doesn't fit No longer needed Ordered wrong item Your refund will be processed 24-48 hours after receipt of the returned item Refunds may be held in credit against your account for future purchases if requested or directly refunded via the original mode of payment (ie your credit card or Paypal account) You can return your product anytime within 15 days for an exchange or refund ( not including the product handling & shipping fee ) subject to the following conditions. To be eligible for a return, please ensure: The product was purchased within the last 15 days. The product is in its original packaging. You have the receipt, order confirmation or proof of purchase from this website We are unable to accept returns of purchases made from third-party retailers. Products that do not meet these criteria will not be considered for return. START THE RETURN PROCESS Damaged Items If you receive a damaged product, please notify us immediately. Damaged items, products with missing parts will be quickly addressed by our customer service team. Incorrect Item Sent If you receive an incorrect product that is different from what you ordered, please notify us immediately. Incorrectly sent items will be quickly addressed by our customer service team. Order Not Received If you do not receive your order, please notify us immediately. unreceived orders will be quickly addressed by our customer service team. Contact Us If you have any questions about our returns and refunds policy, please contact us at: caseresolution@customersupport.care",
    "url": "https://steeledging.au/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Steel Edging Company collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Privacy Policy Last Updated: 06 August 2025 We value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us. 1. Information We Collect When you use our website, we may collect the following types of information: Personal details: Name, email address, phone number, billing and shipping address. Order information: Items purchased, payment details (processed securely via our payment gateway; we never store full card numbers). Account details: If you create an account, your login credentials are stored securely. Technical data: IP address, browser type, device information, and pages visited, collected via cookies and similar technologies. 2. How We Use Your Information We use your information to: Process and deliver your orders. Communicate with you about your purchases, enquiries, or promotions. Improve our website, products, and customer service. Comply with legal and regulatory requirements. 3. How We Protect Your Information All data is encrypted via SSL (Secure Socket Layer) technology. Payments are processed using PCI-compliant payment gateways (e.g., PayPal, Stripe), and we never store your credit card details. Access to personal data is restricted to authorised staff only. We regularly update our WordPress and WooCommerce security to protect against breaches. 4. Cookies and Tracking Technologies We use cookies to: Keep track of your cart and orders. Remember your preferences. Analyse site performance and improve user experience. You can disable cookies in your browser settings, though some features may not function as intended. 5. Sharing Your Information We do not sell or rent your personal information. We only share data with trusted third parties when necessary to: Process payments. Deliver orders (e.g., courier or postal services). Provide marketing or website services (e.g., email newsletters, analytics). These third parties are required to protect your information and use it only for the services provided to us. 6. Your Rights You have the right to: Access and request a copy of the personal information we hold about you. Request corrections or updates to your details. Request deletion of your data (subject to legal obligations). Opt-out of marketing communications at any time. 7. Third-Party Links Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites. 8. Changes to This Privacy Policy We may update this policy from time to time. The latest version will always be posted on this page with the updated date. 9. Contact Us If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.",
    "url": "https://steeledging.au/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Steel Edging Company.",
    "content": "Terms & Conditions Terms & Conditions We provide services to you subject to the notices, terms, and conditions set forth in this agreement. Besides, you will obey the rules, guidelines, policies, terms, and conditions applicable to such services before you use them. We reserve the right to change this site and these terms and conditions at any time. Before proceeding, please read this agreement because accessing, browsing, or otherwise using the Site indicates your agreement to all the terms and conditions in this agreement. You shall not upload, distribute, or otherwise publish through this Site any Content, information, or other material that (a) includes any bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under the laws of the U.S. or the laws of any other country that may apply; or (c) violates or infringes upon the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person. The owners of this website may give you an account identification and password to enable you to access and use certain portions of this Site. Each time you use a password or identification, you are deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this agreement, and The owners of this website has no obligation to investigate the source of any such access or use of the Site. By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under 18 years old please use this Site only under the supervision of a parent or legal guardian. Subject to the terms and conditions of this agreement, hereby grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site by displaying it on your Internet browser only for the purpose of shopping and not for any commercial use or use on behalf of any third party, except as explicitly permitted by The owners of this website in advance. Any violation of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you. Unless explicitly permitted by our company in advance, all materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business. We reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if we believe that customer conduct violates applicable laws or is harmful to our interests. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by our company in writing. You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify The owners of this website of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security.",
    "url": "https://steeledging.au/terms-and-conditions/"
  }
}